The video 'Kim Ji-hong's Aha! Moment', which tells the story of creators who created wonderful experiences in the IT scene, has been released. The first episode featured Toss' CDO Jeong Hee-yeon. Toss innovated difficult and complex financial service design. The process of transforming extremely conservative financial services into user-centered ones must not have been easy. This is a great video that gives a glimpse into Toss' perspective on design and how the team increased its impact.
